Terms we mean precisely
What Intelligence Management, RAG and SCORM mean, and which differences matter in practice.
- Term
Employee-generated content (EGC)
Learning and knowledge content created by employees themselves, with L&D as the governing layer instead of the production bottleneck.
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Intelligence Management
The discipline of systematically capturing, validating, and operationalizing experience knowledge, for people and for AI systems alike.
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Knowledge Management vs. Intelligence Management
Knowledge management administers what's documented. Intelligence Management also captures and validates the knowledge written down nowhere.
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Knowledge Preservation
Systematically capturing experience knowledge before it is lost to retirement, job changes, or reorganization.
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Knowledge Transfer
Passing knowledge between people, roles, or teams: from the expert's head into usable formats.
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MCP (Model Context Protocol)
An open standard through which AI agents and assistants access external data sources and tools, including enterprise knowledge.
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RAG (Retrieval-Augmented Generation)
An AI technique that supplies language models with matching content from a knowledge base before they answer, instead of letting them guess.
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SCORM & xAPI
The two standards through which learning content runs in an LMS and progress is documented, the basis for compliance records.
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