de4 weeks until they leave.Enough for the handover.
A key person has resigned and the handover is still open. Omnora captures their expertise in several short AI interviews and hands it to the successor: as a playbook, a training video and an AI chat with sources. Zero pages to write for the person who is leaving.
650+ companies trust Omnora
In short
- 1When a key person resigns, there are usually only a few weeks left. Handover meetings capture tasks, but rarely the decision logic behind them.
- 2Omnora runs several short AI interviews of about 30 minutes each over the remaining time and condenses them into a playbook for the successor.
- 3You can start within days, without an IT project. The interview runs in the browser.
- 4The successor starts with a playbook instead of a phone number, even if the role is not filled yet.
“Ask Klaus, he knows.”
The situation
Only Klaus is leaving soon. What he knows is in no manual: special cases, contacts, decisions based on experience. What happens at your company when your most important expert leaves?
The clock is running
Between resignation and the last day there are often only weeks, remaining leave included.
Handover documents stay thin
People who leave write down the obvious. The why and the exceptions are missing.
The successor is not there yet
Who takes over is often decided only after the key person has gone. Then come errors, downtime and costly follow-up questions.
- 42%
- of job-related knowledge is not documented anywhere
- Source: Panopto
- 72%
- have at least one person whose departure would significantly impact operations
- Source: SHRM, 2023
- 46%
- rate onboarding with the necessary knowledge as too slow
- Source: Bloomfire, 2024
Three common answers. None survives the last working day.
How it usually goes
The handover document
40 pages, written in the final week. Outdated from day one and read by no one.
With Omnora
No document needed
The AI leads the conversation. No script, no preparation for the person who is leaving.
How it usually goes
Handover meetings on the side
Squeezed between daily business and farewells. People ask about what they already know.
With Omnora
Decision logic, not a task list
The AI asks about exceptions, warning signs and the contacts behind them.
How it usually goes
The call afterwards
After a few weeks, no one dares to make it. Brought back as a consultant, the person costs two to three times their daily rate (SHRM).
With Omnora
Follow-up questions to the AI chat
The answer comes from the interview, with a source, without calling the former employee.
A handover in weeks, not months of onboarding.
Omnora turns the final working weeks into a structured knowledge handover. The effort lies with the AI, not with the person who is leaving.
- Days
- to get started, not months
- No upfront IT project, the interview runs in the browser.
- 0 pages
- to write
- The key person talks, the AI structures and asks follow-up questions.
- 100%
- of statements with a source
- Every knowledge object is reviewed, with an owner and an expiry date.
- 15–30%
- faster onboarding
- Typically, because the successor learns the why, not just the what.
- Omnora Intelligence Management
From resignation letter to a finished handover.
A clear plan for the remaining weeks. The business unit starts without an IT project, the key person spends about one hour a week.
- 1
Week 1
Set critical topics and start
Manager and key person decide which knowledge must not be lost. The first short AI interviews take place.
Business unit, key person
- 2
Week 2
Go deeper and add context
More sessions on special cases and decisions. Notes, emails and the handover list are added as context.
Key person
- 3
Week 3
Review and approve
Omnora detects contradictions. The key person approves every knowledge object, with an owner and an expiry date.
Key person, manager
- 4
Week 4
Hand over
The successor receives the playbook, training and AI chat. Open questions are settled before the last day.
Successor, team
The AI asks where the handover document stays silent.
The AI interview follows up on exceptions and reasons. That brings out what no handover would contain, such as informal routes and rules of thumb.
- Follows up instead of working through a questionnaire
- Recognises knowledge in the conversation and saves it with a source
- No preparation for the person who is leaving
Resignation on the table? Start for free today.
The Free plan is built for exactly this case: one offboarding with 5 AI interviews. External interviews, exports and video training from Business, €299 per month per licence.
See pricingHosted in Germany, GDPR compliant
A handover that keeps working after the last day.
Once captured, the knowledge is available in several forms: for the successor, the team and your AI systems.
Human to human
- Playbook for the successorDecision logic, exceptions and contacts for the role, ready to hand over, every statement with a source.
- Planned onboardingVideo training with AI avatar, quiz and progress tracking, not just a document.
- AI chatFollow-up questions in daily work, without calling the former employee.
Human to machine
- MCP serverYour AI assistants and agents draw on the same reviewed knowledge.
Connects to your systemsSharePointSCORMxAPIRAG APIMCPCopilot
What experts say after the AI interview.
Voices from pilot projects, anonymised and translated from German.
“It worked surprisingly well for me. The follow-up questions made sense for the most part, which made the whole thing genuinely productive. I am very satisfied with the outcome.”
“The AI’s follow-up questions were noticeably more specific than in conversations with colleagues.”
Case study KfWCase study DPDCase study GeneraliAll case studies
Questions about urgent knowledge capture
How quickly can knowledge capture start?
Within days. No upfront IT project is needed, the interview runs in the browser.
How much time does it take the person who is leaving?
Several short AI interviews of about 30 minutes each, spread over the remaining weeks: roughly one hour a week. They do not have to write anything.
Does the departing person need to prepare?
No. The AI guides the conversation. Existing working files such as notes or the handover list can serve as context.
What belongs in the first days after a resignation?
Two questions help you prioritise: for which tasks is the person regularly asked even though they are not formally responsible? And which of these happen less than once a quarter? What happens every week, the successor learns on the job. What happens once a year catches them unprepared.
What is a playbook?
A document you can hand over that contains the decision logic of a role: how things really work, which exceptions exist, what to watch out for and whom to ask about what.
What if the successor has not been chosen yet?
Capture the knowledge now anyway. The playbook and AI chat are ready whenever the successor starts.
What happens to the data?
TISAX certified and GDPR compliant, hosted in ISO 27001-certified data centres in Germany, processed in the EU, no data transfer to the US. Customer data is never used for model training.
What happens in the free initial call?
In 30 minutes we clarify which knowledge is critical, how much time is left and what a start within days looks like.
When is the last working day?
30 minutes, free of charge, start within days.