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Capture knowledge:tacit and documented.

The most valuable knowledge is not in any SOP. Omnora draws it out of your experts’ heads through AI interviews and combines it with your existing documents. Checked for contradictions, approved by the responsible expert, with clear owners.

  • No setup
  • In the browser
  • About 1 hour per week

650+ companies trust Omnora

  • Deutsche Bahn
  • DPD
  • Viessmann
  • Generali
  • KfW
  • Kärcher
  • Würth
  • ADAC
  • Amprion
  • Süwag
  • Hauraton
  • SAF-Holland
  • BMW Bank
  • Gothaer
  • HanseMerkur
  • Alte Leipziger
  • Baloise
  • Gebrüder Weiss
  • Brillux
  • Einhell
  • Dussmann Group
  • Euromaster
  • Develey
  • Döhler
  • FTI Group
  • Bank für Sozialwirtschaft
  • amedes
  • AOK-Verlag

In short

  1. 1Omnora captures tacit expertise through AI interviews and documented knowledge through upload of PDFs, presentations, guidelines and recordings.
  2. 2The AI keeps asking until exceptions, warning signs and decision logic are clear. Experts don’t have to write anything.
  3. 3Contradictions between experts are detected and resolved with a responsible owner.
  4. 4Experts spend about one hour per week, and the interview runs in the browser.

One knowledge pool from minds and documents.

Explicit knowledge lives in manuals. Tacit knowledge is applied without ever being written down. Omnora brings both together.

Tacit knowledge via AI interview

The AI leads the conversation, first exploratory, then topic by topic in depth. It asks for the why behind the what:

  • Experience: pitfalls, warning signs, proven tricks
  • Know-how in action: prioritising, improvising, edge cases
  • Decision heuristics: the criteria that really matter day to day

Documented knowledge via upload

Existing material feeds in as context. The AI asks sharper questions, skips the basics and reconciles documents with practice.

  • PDF, PowerPoint, guidelines, manuals
  • Recordings, screenshots, screen recordings
  • Gaps between paper and practice become visible

Four steps to verified knowledge.

  1. 1

    Identify critical knowledge

    Prioritise risk roles, topics and processes. Events such as resignation or retirement trigger the capture.

  2. 2

    Start exploratory

    The first interview creates an overview: tasks, interfaces, systems. No prior knowledge needed.

  3. 3

    Go deep, topic by topic

    The AI digs deeper until workflows, exceptions and decision logic are truly understood.

  4. 4

    Validate and keep current

    Contradictions between experts are resolved. Validation questions check whether knowledge still holds.

The event starts the knowledge capture.

Resignation, retirement or a change of role: if you wish, your HR system reports the event via an HR trigger, and Omnora schedules the interviews with the person concerned. No departure slips through unnoticed.

  • Interview plan up to the last working day
  • Invitation sent straight to the expert
  • Also for several experts at once

Contradictions get resolved, not overlooked.

Two experts, two thresholds: Omnora detects when statements contradict each other and asks reconciliation questions until a responsible owner confirms the valid version.

  • Cross-check between interviews and documents
  • Resolved by the responsible owner
  • A glossary keeps terminology consistent across the knowledge pool

The result is verified knowledge.

Interviews and documents become a knowledge item with an owner, an approval and an expiry date. Validation questions regularly check whether it still holds.

On to step 2: transfer knowledge

AI interview or classic documentation?

  • Effort for experts

    Classic documentation
    Weeks of writing
    AI interview with Omnora
    About 1 hour per week, spread out
  • What gets captured

    Classic documentation
    The standard process
    AI interview with Omnora
    Exceptions, warning signs, decision logic
  • Currency

    Classic documentation
    Outdated on day one
    AI interview with Omnora
    Validation, expiry date, owners

5 AI interviews free. No setup, no IT project.

On the Free plan you capture one person’s knowledge with 5 AI interviews and document upload. For ongoing knowledge capture: Business with 5 interviews per month.

See pricing

Hosted in Germany, GDPR compliant

All prices in EUR, plus VAT.

Captured fast, usable for good.

70+
key people
whose knowledge was captured in 12 months
Major German primary insurer
1 hr
per week
effort for experts
Proven slot in Omnora projects
0
pages to write
The AI leads the conversation, Omnora structures the result.

What experts say after the interview.

Voices from real interviews with Omnora, anonymised and translated from German.

“Explaining a process is often easier when someone asks follow-up questions than just writing it down.”
Subject-matter expert after the AI interview
“You jogged my memory so I didn’t forget anything, because your questions were so targeted.”
Subject-matter expert, logistics
“The follow-up questions got me talking freely. An exciting way to preserve what you know.”
Subject-matter expert, mechanical engineering
“I was surprised how precisely what I said was summarised, even where I had used a lot of words.”
Subject-matter expert, transport
“You left enough time to think calmly about whether I had covered everything.”
Subject-matter expert after the AI interview
“It worked really well. The follow-up questions all made sense and felt logical to me.”
Subject-matter expert, chemicals

Frequently asked questions

How does the interview work in practice?

In the browser: allow the microphone and start. You can pause at any time and continue where you left off.

Which documents can we upload?

PDFs, PowerPoints, guidelines, manuals, recordings, screenshots and screen recordings. They provide context for sharper questions.

What happens with contradictory statements?

Omnora detects the contradiction and asks reconciliation questions until a responsible owner confirms the valid version.

What is an expert debriefing?

A structured conversation that systematically captures expertise before a departure or change of role. Omnora runs it as an AI interview, also for several experts at once.

What happens to the captured knowledge?

It flows into the knowledge pool and is transferred in step two: as training, AI chat, document or via the MCP server to your AI.

What does an AI interview feel like?

3 minutes, no sign-up. Or let us show you in 30 minutes how Omnora secures your most critical knowledge.